Mechanical Engineer

We have a need for a good mechanical engineer who will be working with Solidworks to design and maintain our complex products. Key is to be a good designer with a methodical approach and experience of sheet metal forming, structural design and fabrication (enclosures etc)

Field Engineer

The Role:

Working for a leading digital signage company you will work closely with the Field Quality Manager, Technical Director, other key stakeholders and customers to support a network of outdoor advertising screens primarily in the UK; with some European travel as our network grows in the future.

This is a partial office and field-based role requiring a person skilled in field diagnostics, fault finding and problem resolution of electronic assemblies; who has pragmatic and analytical approach with strong communication and customer service skills.

Reporting to the Field Quality Manager, you will have a flair for quickly understanding engineering problems, implementing corrective measures and have enthusiasm to grow and learn to help Amscreen continually improve product quality and maximise customer service.

Key Responsibilities

  • Provide field support to clients for maintenance, service, fault finding and repair of outdoor screens
  • Identify, investigate and understand the root cause of product issues
  • Product & system testing in company, customer and field environments
  • Work with all stakeholders to continually improve product quality
  • Where required, support and work with engineering and factory teams
  • Provide input to technical documentation
  • Aid the training and education of clients

Key Requirements

  • Field-based experience essential
  • Knowledge of PC architectures, IT and communication networking essential
  • A flair for fault finding and problem solving on electronic, electrical and mechanical equipment
  • Good experience in the manufacturing test of electronic, electrical and mechanical products
  • Ability to demonstrate a good awareness of H&S compliance and mitigating risks for the job at hand
  • Ability to work unsupervised and as part of a team
  • Strong customer service skills
  • Enthusiasm, drive and ability to schedule and manage own work load and plan tasks effectively
  • A flexible approach to work and willingness to travel in UK and abroad (full driving license required)

Desirable Requirements

  • Knowledge of large outdoor advertising screens are desirable but not essential
  • Experience with remote monitoring software and associated diagnostic tools are desirable.
  • Experience or an understanding of civil works is not essential but advantageous.
  • Ability to use documentation tools and software packages such as WORD, Excel
  • Good written and verbal communication skills